U.S. Army Newsroom.

Spokesperson Bios

Ryan Loving, MC4 Operations Manager

As MC4’s Operations Manager, Ryan Loving is instrumental in providing deployed commanders, doctors, nurses and medics the necessary equipment, training and support to capture and store electronic health records to help facilitate patient care.
 
A former Staff Sgt. with the 396th Combat Support Hospital, Loving is no stranger to the combat zone. Now while overseas, he leads teams of MC4 training and support personnel at combat support hospitals, battalion aid stations and medical treatment facilities throughout Southwest Asia, Europe and South Korea.
 
“By providing real time support from the moment they are mobilized to forward training experiences and at their final destination into country, MC4s motto is ‘we go where you go’,” Loving said.
 
As a former MC4 user, he is uniquely suited for this role, providing hands-on planning and coordination alongside forward deployed units using the system.
 
In 2007, he was at the forefront of expanding the use of the Army’s MC4 system to the U.S. Air Force at their largest medical treatment facility, the Balad Air Force Theater Hospital in Iraq. At present, all Air Force medical treatment facilities throughout Iraq, Kuwait, Afghanistan, United Arab Emirates, Kyrgyzstan, Turkmenistan, Qatar and Saudi Arabia use the system.
 
“This set a precedent for other deployed services to follow suit,” Loving said.
 
He was recently recognized for his efforts to advance the use of MC4 by the Air Force and to introduce MC4 best business practices globally with the 2008 Federal Computer Week Federal 100 Award.
 
“What the best business practices identified was that it’s important not only to educate the end user on use of the system, but also to educate the commander and the policy makers on how to advise the end user on how to best utilize the system,” Loving stated.
 
A native of Grants Pass, Oregon, Loving graduated from Portland Community College in Beaverton, Oregon. After earning his degree, he enlisted in the Army where he served for eight years before transitioning into his current role with MC4.
 

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